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Microsoft Dynamics 365

Agentic business apps for the frontier.

Leverage agentic CRM, CCaaS, and ERP with OpenTeam agents to help your teams sell smarter, serve customers faster, and operate more profitably.

Dynamics 365 coverage

The business apps stay connected to the work.

OpenTeam agents can use the Dynamics 365 context your team already depends on, while keeping work visible, reviewable, and anchored to the same workspace.

Agentic CRM, CCaaS, and ERP

One OpenTeam workspace across revenue, service, and operations.

CRM

Sell smarter

Prepare account context, inspect opportunities, draft follow-ups, and keep the next sales step tied to the customer record.

SalesCustomer InsightsBusiness Central
CCaaS

Serve customers faster

Summarize cases and conversations, surface knowledge, coordinate queues, and turn support work into reviewable actions.

Customer ServiceContact CenterField Service
ERP

Operate more profitably

Review finance, supply chain, projects, and business operations with connected context before approvals move forward.

FinanceSupply ChainProject Operations